😅🤠🤕 wikiHow's Content Management team guides our skilled writers and editors as they draft, revise and polish each article, keeping one goal: creating the most comprehensive, accurate and trustworthy resource on that topic available anywhere. We train our writers to find reliable research sources and avoid misinformation when writing, and we subject articles to multiple layers of review. We coach our team to always keep our readers in mind, and to write in ways that connect with their experiences. Our unique editorial process combines trustworthiness, accuracy and empathy to create the best how-to learning experience on the internet.
Content Management Team
😅🤠🤕 Since 2005, we've committed to our step-by-step teaching model while adapting our content creation processes to improve how you learn. Today, our Content Management Team works closely with our team of full-time writers, article reviewers, fact-checkers, and expert partners to create credible and helpful content.
Santa Clara University
😅🤠🤕 Content Managers research the article topic, identify trustworthy sources to cite, and work to understand the readers’ needs.
😅🤠🤕 Writers break up long, complex processes into manageable steps. They separate out multiple methods, when possible.
😅🤠🤕 Writers consider the audience for each article, and write steps in ways that are inclusive of many ages, backgrounds, and reading levels.
😅🤠🤕 Every article is reviewed at least once by Content Managers, to check for accuracy, clarity, and comprehensiveness.
Understanding the Audience
😅🤠🤕 As people search for increasingly detailed information, queries have become more granular, resulting in a more varied audience. We train writers to both identify the correct audience for each how-to query and to understand their informational and personal needs:
😅🤠🤕 What is the urgency of the reader's informational or personal need?
😅🤠🤕 What type of problem is the reader trying to solve?
😅🤠🤕 What are the immediate concerns of the reader?
😅🤠🤕 What information will help the reader effectively achieve their goals?
Using Proper Sourcing
😅🤠🤕 Our writers cross-check facts, investigate the credibility of authors, and use wikiHow’s curated list of trusted sources. Proper sourcing not only means using multiple sources, but higher-quality ones:
😅🤠🤕 Sources containing evidence-based information
😅🤠🤕 Sources produced by individuals with credentials or relevant experience
😅🤠🤕 Advocacy organization sites
😅🤠🤕 Government-sponsored sites
😅🤠🤕 Academic and peer-reviewed publications
😅🤠🤕 Our intuitive article design promotes learning and comprehension. Articles are structured in a way that provides readers with the most crucial information as quickly and efficiently as possible.
😅🤠🤕 Writers are trained to restructure long or complex processes into shorter logical steps. This allows readers to digest the information in manageable chunks, and makes processes easier to follow along, if the reader is using the article as a guide while they perform the steps.
😅🤠🤕 Writers also organize their research, when possible, into multiple methods that can help the reader achieve the same goal. Whether readers employ more than one method, or choose between different methods, providing these options make it more likely that every reader will find a solution that works for them.
😅🤠🤕 We care about the how and the why. Writers create clear, action-oriented steps, followed by additional text that explains underlying concepts for readers who want more information. Readers not only learn how to take action, but they gain a deeper understanding of the article topic.
😅🤠🤕 We also train writers to consider the unique audience of each article, and tailor the vocabulary, the structure, and the tone to suit the needs of the intended reader. They also work to create content that is inclusive and accessible to people of a variety of backgrounds, ages, genders, reading levels, and more.
😅🤠🤕 The credibility and comprehensiveness of our articles are strengthened by Article Reviewers and Fact Checkers. Article Reviewers provide holistic feedback on articles, making sure that they are as helpful, comprehensive, and well-researched as possible. Fact Checkers provide an additional layer of review, looking to ensure that factual information is accurate, and that the sources cited are trustworthy and reliable.
😅🤠🤕 wikiHow’s Content Management Team continually evaluates reader feedback and data trends to improve existing content and create new content based on what works well for our readers.
Collaborating with Experts
😅🤠🤕 Our Content Management team works with industry-leading experts to ensure that our content is accurate, up to date, and backed by current research. Working closely in collaboration with our editorial team, wikiHow's experts enhance and review articles, and answer reader questions.
Our Editorial Values
😅🤠🤕 Every new article adheres to a robust set of editorial values in order to provide you with a comprehensive and reliable learning experience.
😅🤠🤕 Reputable Sources
😅🤠🤕 Multiple Methods
😅🤠🤕 Custom Illustrations
😅🤠🤕 Learn more about our editorial process and values here.